Warranty, Returns, and Shipping

A valid Manufacture Warranty claim includes breakage due to material, or craftsmanship for both Tactical fishing rods and ice fishing rods.

Note: Tactical fishing rods and ice fishing rods have different warranties which are shown below. Warranties are subject to change but will be honored based on the warranty in place at the time of your purchase. An original proof of purchase is required for all warranty claims. Both Tactical Rod and Tactical Ice Rod warranties are not transferrable.

Tactical Fishing Rod Warranty

Every new Tactical Fishing Gear Rod is covered by a 30 day Free replacement Limited Original Owner warranty followed by a 2 year accidental warranty. The 30 day warranty is limited to repair or replacement of the rod and does not cover direct or indirect, consequential, incidental or any other type of damage resulting from misuse of the product. Tactical Fishing Gear reserves the right to determine whether to repair or replace any product covered by its warranty and may require inspection of the product. If your rod broke because of material, or craftsmanship it will be replaced quickly and at no charge other than a possible return shipping to Tactical Fishing Gear. If we determine it broke by abuse or misuse, we will contact you and offer you a replacement under our Accidental Replacement Program. 

Please understand rods aren’t indestructible and must be used fairly to the type of fishing they were designed for. If a rod were to break being used outside of its designed ex (If rod was designed for 6-10 lbs and you were to use a 50 lb braid boat flipping a 20lb fish), then please use the Accidental Replacement Program designed for these situations.

Tactical Ice Rod Warranty

Every new Tactical Ice Rod is covered by a 30 day Free replacement Limited Original Owner warranty followed by a 1 year Manufacturer Warranty. The 30 day warranty is limited to repair or replacement of the rod and does not cover direct or indirect, consequential, incidental or any other type of damage resulting from misuse of the product. Tactical Fishing Gear reserves the right to determine whether to repair or replace any product covered by its warranty and may require inspection of the product. If your ice rod broke because of carrier handling, defective material, or issues with craftsmanship it will be replaced quickly and at no charge. 

Claim Review Guidelines

You may be asked to ship the whole rod or section of the rod in 6-24” Length sections. In the package, you must include the section of the rod with the portion that contains the model number, proof of purchase. 

Out of Stock Policy

In the event, a product submitted for warranty is out of stock or discontinued, Tactical Fishing Gear will replace the rod with a comparable unit, and or give the customer the option to wait for stock.

Processing

Please allow 3-5 business days to process the warranty and additional 5-7 business days for shipment.

ACCIDENTAL REPLACEMENT PROGRAM

Regardless how your rod broke, Tactical Fishing Gear has a Accidental replacement program to get you a new one. Accidents happen and this program is designed to get a new rod back in your hands and back on the water. We know most breaks aren’t defects, and we believe you should have an option to replace your Tactical Fishing Gear rod at a discounted price.

The Warranty only applies to the original owner of the Tactical Fishing Gear Rod. We will replace your rod within the first 2 years of purchase date for a standard $59.99 including S/H Fee with proof of purchase. If the model being replaced is discontinued it will be replaced with a like unit of your choosing.

You may be asked to cut the 6” section of the rod with the model number intact and provide photo proof to Tactical Fishing Gear.

Processing

Please allow 3-5 business days to process the warranty and additional 5-7 business days for shipment. Carrier delays are possible. Shipping timelines are a basic guideline based on carrier service commitments.

Please provide the following details to  info@tacticalfishinggear.com

Name:

Address:

City:

Postal/zip:

State/Province:

Date Of Purchase:

Model:

Reason for Warranty:

Photo Of Defect: